If surpluses are used in charity, or in cooperatives for human purposes such as home-building for the less affluent, life necessarily becomes simpler and the ideal of voluntary poverty cannot be far behind. The Christian doctrine of property becomes a reality, namely the retaining of a sufficiency of goods for an adequate life and the sharing of the remainder with the needy. In point of fact, millions of Christians, working for wages, actually live out this teaching on property. How else do we explain the world-wide network of the works of mercy supported by the small gifts of the many, Though there are Catholic millionaires, the masses of Catholics are rather the victims than the beneficiaries of corporations as they roam about the world seeking profits.
In applying a client directed outcome informed approach (Duncan, Miller Sparks, 2004), the caller is recognised as the 'expert' on their problem. A relationship (rapport) with the caller cannot be established without first listening and seeking to understand the caller's issues from perspective, while valuing and respecting their position. Change is driven by the caller and it is important that their ideas about options, management and change are explored. The need for empathy and caring and the ability to reduce the callers stress while providing an opportunity the caller to speak openly regarding their problems is paramount.